IT Risk Management GRC - Project Management - Change Management
Mauricio is a great team player, very capable and knowledgeable. In addition, he pays attention to details and is organized. I'd highly recommend him.
Mauricio does an excellent job creating visual representations of complex IT Risk metrics in an accurate and concise manner. He has a solid understanding of the various IT Risk threats and vulnerabilities in the marketplace and is able to use his strong development skills to create reports to drive change in the organization. He is a pleasure to work with and is very diligent and professional.
Mauricio is a valuable resource to anyone who wants out-of-the-box and strategic thinking. He is keen to identify all the constraints of a problem to ensure that he can define an appropriate solution. If you see the solutions he creates, you will be quickly impressed at the deep thinking involved and their encompassing nature. Ask him for a demo of his fractal approach to visualization!
I had the privilege to work with Mauricio at JPMorgan Chase in the development and maintenance of the IT Executive Dashboard related to third-party controls. Mauricio has strong project management skills and provided innovative solutions for the quantification of the company's risk posture and Key Risk Indicators (KRI) for third-parties. Mauricio is a creative problem solver with a proven ability to meet project deadlines.
Mauricio finds creative solutions for visually expressing complex information and data points.
I am pleased to have the opportunity to recommend Mauricio having worked with him at JP Morgan Chase. Mauricio has strong project management skills and business process management experience. This was demonstrated to good effect on the effort we worked on which required the development of an IT Risk Management process and tool to track over 1,000 third party service providers and the condition of their security and control environments. This required gathering and assimilating a significant volume of technical data and translating this raw data into meaningful and actionable information for senior management. I would welcome the opportunity to work with Mauricio again.
Mauricio did a great job at distilling a lot of technical data, generated from a wide variety of automated and manual processes, into a cohesive IT Risk Management dashboard report containing concise, actionable information. He was especially cognizant of the effort needed to efficiently collect the data and produce the dashboard, using consistent and repeatable processes.
While working as a consultant at JPMorgan Chase Bank, Mauricio Mule showed that he is a competent professional who consistently demonstrated the required knowledge, skills, and competencies to perform his job. He maintained positive working relationships with his JPMorgan Chase colleagues and management. And Mauricio provided information in a clear and timely manner to his management as well as the groups he supported.
Project Management Office - Change Management
Mauricio is one of my favorite colleagues to work with. He has excellent business process knowledge, Project Management skills and strong client relationship management. Our business partners were satisfied with his high-quality of deliverables and ability to meet tight deadlines. I would highly recommend Mauricio!
Enterprise Project Office - Microsoft Project Server
I had the pleasure of working with Mauricio at UnitedHealth Group in Hartford, CT in 2004. We were tasked with developing the technical and business requirements for the implementation of MS Project Server as part of the organizational transition to an Enterprise Project Office model. While I can go on and on about his technical and business acumen, what really stands out to me the most about Mauricio is his professional attitude. He is a man who is able to achieve great goals (as I’m sure his resume will attest), but is most notable for his pleasant demeanor and a positive attitude which I never saw falter.
Mauricio is able to set people at ease and lead a dialog, and keep it on track. He was particularly skilled at garnishing information from co-workers who didn’t realize that they were subject matter experts, and was quite adept at eliciting needed information from Executives and Managers who were often too busy to carve out a significant amount of time. Mauricio did this all with a smile on his face. He never missed a deadline and delivered quality work as a norm. He made all feel like they were valuable members of the team, which made him the MOST valuable member of the team.
Mauricio worked for ACT Consulting as a consultant United Health Group where he worked as an EPMO. Mauricio is a consummate professional and expert in his field. Mauricio always thinks outside the box and finds a solution when necessary. Mauricio has always received high regards from the team he worked with while employed on our project at UHG.
Credit Suisse – First Boston
Senior IT Project Management
Mauricio … very courteous and thorough consultant meeting objectives on-time and within budget.
I’ve had the pleasure of working alongside Mauricio at both Credit Suisse and JP Morgan Chase. He is one of the most informed professionals I've run across in my 20 years in this industry. Continually aware of the latest in Best Practices, he stretches himself, colleagues and vendors to deliver, deliver, and deliver some more. Mauricio knows that honesty, integrity and continuous personal improvement yield the “win-win strategy that’s rewarded him with the professional recognition and loyalty he’s achieved. I would welcome the opportunity to work with Mauricio anytime.
Network Engineer for AT&T Network Enabling Services
Mauricio is very professional and highly competent in his area of expertise. He's well-liked by the customer and great to work with.
American International Group (AIG)
Global Customer Operations & Transformation
Mauricio worked on a number of global initiatives across several functions within the organization. I found him to be extremely competent and thoughtful at all times. He was always ready and willing to teach, but more importantly, he recognized the importance of being a continuous learner making him extremely popular with his team. Mauricio is the consummate professional, he stayed abreast of current industry/business/subject matter trends and he was always able to inject historical context based on his wealth of experience.
I can think of one scenario where he proactively conducted an analysis to quantify the cost of unmanaged risk that was off the radar of the business unit’s CEO. I respect his humility immensely because he didn’t want to take the credit for an incredible effort that he spearheaded. Instead, he shared the accolades with the team equally.
City University of New York – CUNY
Project Management Center of Excellence (PMCoE) / PMO and Microsoft Project Server
Mauricio's passion for project integrity and repeatable process was evident from the first day of the engagement. The outcome was a documented business process standard that we could use as a stepping stone to advance our maturity as a project office.
CPM Architect, BPM and Program Management Office (PMO)
I have worked with Mauricio when we were building Operational Performance Dashboard and Scorecard for Elektro. He was a very focused and analytical resource always searching for improving our understanding of the business with continue generation of valuable information to optimize the customer's efficiency. He has a high degree of commitment and delivery. I would personally like to recommend Mauricio Mule for any professional engagement that can utilize his extensive Business Performance Management expertise.
Mauricio is a senior consultant with balanced skills both on the technical and business sides. He is able to digest large and complex data into business oriented KPIs at ease. His work always brings a new level of inspiration and maturity to our projects.
Business Performance Management & Enterprise Project Management
Mauricio is a very compromised professional and a very good person. At the same time, he can be detail-oriented and see the big picture of a whole situation, a single quality that helps everyone around him. Mauricio also has good skills in Energy Distribution processes, business performance management and project planning. I recommend his work.
Mauricio is an expert on Performance Management modeling. He's been a partner for developing a first step Business Analysis and Performance Monitoring Model for Elektro - Power Distributor, Brazil. Although this branch presents a very particular business model and value chain, Mauricio had no difficulties on fast understanding and driving an excellent output. Besides, the major challenge was the short time, which represented no problem for him.
Founder & Principal IT-GRC and BPM
Trabajar junto a Mauricio fue una gran experiencia de aprendizaje de profesionalismo, un gran compromiso con el cumplimientos de los requisitos y compromisos asumidos con los clientes, brindando soluciones que van más allá de las expectativas.
English: Working alongside Mauricio was a great learning experience of professionalism, a strong commitment to the fulfillment of requirements and commitments with customers, providing solutions that go beyond expectations.
I had pleasure and privilege of working with Mauricio, who is an authority on ITRM, BPM & BI. What touched me the most wasn’t his expertise and experience on the mentioned subjects, but his humbleness & integrity. I wish him, lots of luck in his future endeavors and I look forward to working with him again.
When we decided to execute a project for Mauricio, the concept he was trying to develop was quite unique. What I liked was the patience and understanding he had shown all along till the final approach for the solution was frozen. All the while, I felt that he was quite courageous, Innovative and open for technology adoption. The final result was quite amazing. I am sure that this open attitude will fetch him many laurels.
I have worked with Mauricio when I was in New York – and Proteans designed and built a Performance Management System for the education sector together with his company. Mauricio is fun to work with and very focused on his deliverables. I am impressed by his focus on business performance management space – and his insights and innovative ideas for using analytics and data visualization to make it very simple for end-users to leverage knowledge.
Mauricio was hired to provide expert help on a Project Server implementation. He delivered on the expertise as well as very quickly adapting to a very unique customer environment. He also has the ability to think creatively about using different approaches to solving issues and communicates well with customers. An outstanding consultant and a pleasure to have worked with.
Mauricio is a conscientious enthusiastic hard working associate I had the pleasure of working with when New York was my territory. He consistently brought new ideas and opportunities to the table.
I would not hesitate to work with Mauricio should the opportunity once again present itself.
Mauricio is an outstanding professional. His knowledge of BPM is top notch. He is conscientious, dedicated and easy to work with.
Technical Project Analyst - Project Management
Besides being a professional IT project manager with a keen eye for the smallest details, he is a take-charge person who is able to present creative ideas in a quick time frame and communicate the pro and cons as well as the benefits of the project. Mauricio has been a successful team member of several major projects within the TGA application at Merrill Lynch, which resulted in increased productivity and efficiency.
In addition to writing effective training modules for the department, Mauricio, assumed a leadership role, inspiring other consultants and motivating our employees.
Fujitsu America / Thomson Reuters
Latin America Senior Project Manager (PM)
Mauricio was great to work with, his attention to detail, and honest opinion on what worked for the client was very refreshing. His support on projects in South America were crucial to the successes of the initiatives. A true team player, his management skills were top notch, any project or future employer would be lucky to have him on their team.